Privacy Policy

Who we are

Hotel Naggar Delight is a hotel located in Naggar, Dist: Kullu, Himachal Pradesh. Our website address is: https://hotelnaggardelight.in, hereby known as “the site”.

Hotel Naggar Delight is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any information you share with Hotel Naggar Delight on hotelnaggardelight.in (the “Website or Site“).

By accessing or using the website, you are agreeing to these Terms and concluding a legally binding contract with Hotel Naggar Delight. You may not use the website if you do not accept the Terms or unable to be bound by the Terms.

Agreement to receive Emails & Phone calls

You hereby by way of accepting these Terms consent to the receipt of communication from us by way of e-mails, occassional newsletters, WhatsApp messages & phone calls.

What data we collect

In order to provide you with our services, we collect your personal information through our online forms. Among other generic details related to our service, we collect your personal information in the form of your Name, Email (required) and Phone, Location (optional). On some forms, we also require you to enter your business name, location and other details. By submitting any such personal and non-personal information on our site, you agree that you are providing these details voluntarily and freely to Hotel Naggar Delight .

Filling up forms is purely voluntary on your end and allows us to provide you with quick services, estimates and quotations to help you book rooms efficiently.

We retain any personal details and information you submit through the forms on our website indefinitely for marketing purposes. These details are stored safely using all reasonable software means in our website database.

Onsite Tracking

We use tracking cookies on our website from Google Ads, Google Analytics and Facebook Pixel. Your visit data may be used for remarketing and online ad campaigns. This data is usually stored on Google and Facebook servers for a maximum of 180 days.

Third parties (including Google & Facebook) can use cookies and other storage technologies to collect and receive information from our website. Analytics and Pixel data is not shared with any other 3rd party vendors. We only use this data for occassional marketing campaigns.

Who we share your data with

We retain any personal details and information you submit through the forms on our website indefinitely for marketing purposes. These details are stored safely using all reasonable software means in our website database.

We do not sell or share your personal details with any third-party sites or personnel – except when required by legal authorities to identify abusive mail or other legal and judicial requirements (see below). Your non-identifiable online behaviour data when using our website will be shared with Google Analytics, Google Ads & Facebook for future improvements in website performance and content.

Disclosure to Government authorities or as required by law

Hotel Naggar Delight may share your personal information with Government and/or statutory authorities in response to subpoenas, court orders, or other legal process; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. Hotel Naggar Delight warrants that such information will be disclosed only in accordance with applicable laws and regulations.

How long we retain your data

If you submit personal details using the forms on our website, leave a comment, or message us, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We also store the personal information that visitors provide in our secure database. We use reasonable encryption and security tools to safeguard your data on our site. Any breach of this data will be acted upon in reasonable time. However, we are not liable for any damages arising in case of such a data breach. By using our website and providing us your personal information, you agree to hold us not responsible for any damages – present or future due to any breach etc. If you do not agree to these terms please do not use our website or share your personal information using our forms.

Users can request to delete their personal information at any time by emailing us on contact@hotelnaggardelight.in. Website administrators can also see and edit visitor information.

How your data is protected

Hotel Naggar Delight has taken adequate measures to protect the security of your Personal Information and to ensure that your choices for its intended use are honoured.

Hotel Naggar Delight takes adequate precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Hotel Naggar Delight assures you that your information is safe and secure. It uses industry standards, and physical, technical and administrative security measures to keep your Personal Information confidential and secure and Hotel Naggar Delight shall not share your Personal Information with third parties, except as otherwise provided in this Policy.

Users can request to delete their personal information at any time by emailing us on contact@hotelnaggardelight.in . Website administrators can also see and edit visitor information.

What rights you have over your data

If you have an account on this site, or have left us a message using contact forms, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you by mailing us on contact@hotelnaggardelight.in. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments and messages are checked through an automated spam detection service, provided by Google Recaptcha.

We do not share your personal information with any other clients, services or 3rd party websites – other than the ones we use for data analytics. Even in this case, we only send across data that pertains to your online behaviour on our website. We do not share your personal, identifiable information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

This website uses Google Analytics to monitor visitor frequency and gain insights into user behaviour. We use data for analytics and measurement to understand how our services are used, and to identify future changes to our site. For example, we analyze data about your visits to our sites to do things like optimize product design. Google sets its own policies for Analytics to effectively function on our website. Their terms of use are listed here.

Your use of our website implies that you consent to your (non-identifiable) data to be used by Google Analytics, Google Ads and Facebook Pixel.

Cookies

If you leave a comment on our site you opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Limitation of Liability

Hotel Naggar Delight is not responsible for any breach of security or for any actions or inactions of any third parties that receive your personal information.

Hotel Naggar Delight or Digital Julley (our tech partner) shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).


“Force Majeure Event” shall mean any event that is beyond the reasonable control of Hotel Naggar Delight and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, civil disturbances, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, and any other similar events not within the control of Hotel Naggar Delight and which Hotel Naggar Delight is not able to overcome.

More information

More information on our privacy policy can be obtained by mailing us on  contact@hotelnaggardelight.in. Hotel Naggar Delight’s team will respond to your query within a week.

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